From arrival to departure, the apartment is managed directly, with no reception desk and no intermediaries. How you’ll be welcomed, and how to stay in touch during your stay.

Arrival

Check-in is from three in the afternoon, and there’s no time after which it becomes too late: even guests arriving late at night get in without difficulty.

Knowing your arrival time in advance lets me be there in person: I enjoy handing over the keys and showing you around. Sometimes a family member comes in my place.

When it’s not possible to be there in person, you’ll receive the key safe code via WhatsApp, along with a short video explaining how to get in and showing you the apartment.

The apartment is cleaned thoroughly before every arrival.

During your stay

The channel is WhatsApp, and it’s mine directly: not a call center, not an agency. Whatever you need, a message reaches me directly.

If something isn’t working — a lock, the Wi-Fi, an appliance — I’ll take care of it.

For longer stays, cleaning and linen changes can be arranged, even once you’ve already checked in.

Departure

Check-out is by ten in the morning. Leave the keys inside, on the kitchen table.

The door closes on its own when you pull it to: make sure you have everything with you before you leave. If you realize you’ve left something inside, send a message and I’ll sort it out.